Quick overview of role:
I have a hybrid role: Application Support for our clients as well as performing System Admin and support tasks for our Internal Sulzer US users.
8:00am – We have a rotating shift so depending on the week I can start my day at 8am or at 10 am. First thing I check is e-mails and ticket queue.
9:00am – Check the database for one of our projects with BMW. We check to see if any of the data needs to be manually updated. If the data needs to be updated, I proceed with adding the values to the database.
10:00am-11:00am – Around this time most of the users are in the office and issues arise. It can be Networking issues for example, reaching a host though our VPN to a client’s network. Some other issue can be that something isn’t working with their laptop or account password.
1:00pm – After lunch I check the ticket Queue and E-mails for any notifications for arising issues. Proceed with troubleshooting.
2:00pm – Besides working on troubleshooting tickets, we perform reporting for some of our applications.This consists of a monthly meeting that we analyze our tickets and create a presentation. If there aren’t any tickets/internal issues and/or client reporting, I work on professional development to help increase my knowledge. Currently I am expanding my knowledge of Python.
3:00pm – Review database data check for one of the applications that we support. We get the result in a form of an e-mail that is delivered internally to the team members that support the application.
5:00pm – Work is completed for the day. If I am on the later shift which starts at 10:00am I would stay until 7:00pm.
Favorite part about role: My favorite part of the role is the diversity of tasks, from troubleshooting client issues to internal support tasks. Prior to Sulzer US, I didn’t have much experience with Linux operating system and now I enjoy Linux a lot. I also enjoy the time we get for professional development, learning anything new is exciting.
Words of advice for someone starting their career: Always think about the knowledge you’re gaining. If your first role isn’t exactly what you were looking for – it is experience. Also finding the perfect work environment helps keep you excited about your tasks at work and not stressed.
Quick Overview of Role: I take care of all AWS issues, including creation and set-up of servers, user permissions, network security, and automation of our environment.
7:00am: Waking up looking at my clock, hoping I still have an hour to sleep!
8:00am: Arriving around 8:30 and having breakfast so I don’t get hangry in the morning.
9:00am: Start my day looking through documentations and testing some of my fixes that I worked on the night before.
10:00am: Possibly having a meeting or creating more documentation for future projects so we are prepared for what’s to come.
11:00am: Working on diagrams to estimate our company cost of the architecture we are using and looking for ways to improve and where we can save money.
12:00pm: Going to lunch and losing to Frank in foosball. (Our current record is Frank-28 / Me-0.)
1:00pm: Testing new templates I made for automation and finishing any of my short-term tasks that I have on my agenda.
2:00pm: Looking at educational videos of AWS services and what we can do to implement these in our environment.
3:00pm: Either helping other teams with any resources that they need in AWS or working with Ben on implementing changes that will improve our security in the AWS network.
4:00pm Doing maintenance on any servers that are scheduled to be reset and tested.
5:00pm: Working on troubleshooting documentation so we have all issues that we ran into during the day documented and fixed. We can use these if the same issues turn up again in the future.
6:00pm: Wrapping up my work around 6:30pm and losing to Frank in foosball, again, before I leave the office.
7:00pm: Getting home and thinking what there is to work on for the next day and implementing some test environments at home to try any new ideas to apply in the morning.
There is an endless amount of knowledge that you can take in. AWS has so many different services and is always changing, so you can’t ever get bored or worried about doing the same things over and over. I also put work in outside of the office to learn more, which is a good challenge.
Don’t come into this career thinking you know everything. Be humble enough to know that you still have a lot to learn from others and be ready to document everything you do to make life easier.
Do your research on the company, even before applying. Keep in mind: “Are their values something I believe in?
Is their culture something I want to be a part of?” Have a general sense of what the company does and if
the company will be a good fit for you, as well as if you will be good fit for the company.
Know your resume inside out and make sure it is up to date. You should be able to walk anyone through your resume
and thoroughly explain your experience without hesitations. You’ll come across as more knowledgeable and confident!
Ask questions in the interview. This shows the recruiters that you did your homework! When asking technical questions for jobs in the technology industry,
interviewers will be signaled that you understand the requirements of the position. When asking non-technical questions, this shows them that
you came prepared and are truly interested in the position.
Be ready for anything. Once you are in the interview, you should be prepared to solve
various problems. For the tech industry specifically, you may be asked to answer using various methods,
such as on a computer or on a whiteboard.
Give yourself time during your entire interview process. When you are scheduling interviews with multiple companies,
try not to overload yourself. It may be easy to schedule multiple interviews in one day, however, it can get overwhelming.
Know your limit so that you can stay efficient and succeed in each of interview!
Send a “thank you” note after your interview. It can be in the form of an e-mail or a quick LinkedIn message, or even a brief phone call.
Interviewers love that you take the time to contemplate the interview and genuinely thank them for their time. This is also a great avenue to ask
any last minute questions you didn’t get the chance to ask in the interview.
Enjoy the experience! While interviews can be nerve-racking, there is always something to learn from them!
Honorable founders, engineers, and innovative women have taken the tech world by storm! Here are a few women who made history in the tech industry and continue to be an inspiration to women all over the world.
Adding an exercise routine into your schedule can be a little overwhelming. Although, it doesn’t always have to be. Here at Sulzer US a lot of us attend the gym on the daily and strive to maintain our active lifestyles despite how crazy busy we may be. Basic tips can help motivate you to pencil some time in for the gym! Here are some recommendations from our team members:
1. Plan your workouts: Set specific days for specific workouts. For example: every Monday, Wednesday, and Saturday run 3 miles.
2. Make it a habit: Working out regularly can help you from feeling obligated to go to the gym and turn it into an inner need to work out.
3. Prepare the night before: Lay out your clothes, sneakers, and any other gym equipment you’ll need in the morning the night before. That way come the morning, you’ll be ready to go!
4. Keep your alarm clock out of reach: Getting up out of bed to shut off your alarm will prevent you from hitting snooze.
5. Start the day off right: Before you allow yourself to think of how much you don’t want to work out, or how busy works going to be, think of 3 things you’re grateful for.
6. Drink a glass of water first thing in the morning: Drinking a glass of water right away helps some people feel more energized and re-hydrated.
7. Find someone to work out with: Invite a friend to come with you to the gym. Not only are you responsible to go to the gym but for your friend as well.
8. Start slow and easy: Begin doing something easy everyone can do, a 5-minute jog or a few squats.
9. You don’t need heavy weights: There are plenty of workouts based solely off your own body weight that are just as intense.
10. Motivational music: Listen to a motivational speech that plays over your favorite music that pumps you up.
We asked our developers to send in memes that describe their day and here’s what we got …
Meet Rachael, Sulzer’s Human Resources Generalist. Rachael has been a HR Generalist at Sulzer for about 8 months now – although she started as a summer intern last year! Her favorite part of the role is finding new ways to expand Sulzer’s recruiting efforts because trends are always changing, and it allows her to be creative while finding the best quality talent! Her biggest accomplishment so far has been overseeing and guiding the company’s first Social Media/PR intern and her goal is travel to Sulzer’s HQ in Munich to strengthen the relationships between Sulzer’s HR offices. When she’s not handling all things recruiting, Rachael enjoys working out, hiking, or any other outside activity that allows her to eat lots of food! Be on the lookout as our Sulzer team grows because Rachael is working hard behind it!
We’ve had a busy last couple of weeks but that doesn’t stop us from having fun in the office!
Here at Sulzer US, we look forward to any celebration that involves good food and great people! Towards the end of the year we had lots of birthdays, which of course means bringing in some treats for everyone.
On January 11th we celebrated Learn Your Name in Morse Code Day by creating name tags in code.
Did you know Morse Code served as a foundation for one of the first high-speed communication networks in the world?!
Wednesdays─ the half way mark of the work week. What’s a better way to celebrate than with a DQ run? Yum!
Our Human Resources team actively works hard to find fun activities we can do as a team. Keep an eye out for some more as Sulzer US is ready to kick the new year off right!
Looking to start a career in the Tech industry, love staying up to date on the latest trends in the tech world, or on the hunt for a new read? Look no further! Here are 5 books every techie should read.
The Inevitable: Understanding the 12 Technological Forces That Will Shape Our Future
By Kevin Kelly
Kevin Kelly paves a road map for the future by breaking down the twelve technological imperatives that will change the way we live our everyday lives.
The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google
By Scott Galloway
Scott Galloway breaks down the madness behind the successful journey of Amazon, Apple, Facebook, and Google. Readers will learn how the average person can start implementing these skills and strategies into their everyday life.
Secrets of Silicon Valley: What Everyone Else Can Learn from the Innovation Capital of the World
By Deborah Perry Piscione
Despite their failing banks, uncertain markets, and high unemployment, Silicon Valley is home to 40% of all venture capital investments in the United States. Get an inside look and learn all the secrets of Silicon Valley as the author gets insight from several professionals.
Hooked: How to Build Habit-Forming Products
By Nir Eyal
I’m sure we’re all guilty of thinking “urgh this is awesome!! Why didn’t I think of this!” when a new successful product hits the market. In Nir Eyal’s book, he covers why some products get widespread attention and others are flops. Eyal breaks down the patterns used by successful companies to help encourage the behavior of the customer.
Machine, Platform, Crowd: Harnessing Our Digital Future
By Andrew McAfee and Erik Brynjolfsson
A helpful resource for learning how to make the most out of your future, as the innovative tech world doesn’t stop for anyone.